Q: When will I be charged for my order?
A: Just like the Vietnam sale, orders will be charged once they are
downloaded from the website by our warehouse staff and processed in our
sales system.
Q: Will the dicounted pricing be listed in the online
store?
A: Yes, the prices for AIW items will include the 40% discount, and
all sale items will be clearly identified.
Q: Will Fate Of A Nation digital content be reduced
in price for the duration of the sale?
A: Yes, but only Flames Of War Digital (unfortunately we
don't have the ability to apply discounts in Forces Of War)
Q: Will there be enough stock?
A: Yes, all AIW products are well stocked in anticipation for the
sale. But if demand is higher than our stock levels, we will produce the
excess as soon as possible and completely fulfil orders in the same order
that they came through the webstore. So get in early to avoid
disappointment. The Desert Fort (and Ruins) will ship separately from the
rest of your order as we are waiting for the stocks to arrive.
Q: How long does the sale last?
A: The sale starts on 12 June 2015 and ends 29 June. The front page
of the website will be updated once the sale is launched.
Q: I'm a bit confused about the capped shipping. Can you
explain a bit further? f I buy 10 boxes or tanks, 2 Desert Forts and 1
Ruins, how much will I be charged and will the webstore show the correct
freight?
A: The maximum you will be charged for shipping orders from
the sale is US$10 / €8 / £5, except for orders which include a Desert Fort
or Desert Fort Ruins - they will be charged an additional US$10 / €8 /
£5 for each Desert Fort or Desert Fort and Ruins. Don't worry about
the 'Shipping Cost' listed at check-out. The correct freight charge will be
applied by our warehouse team when your order is downloaded and processed.
Here are a few examples:
- Arthur orders 8
Arab-Israeli War tank boxes and 5 blisters. He will only be charged
US$10 for shipping.
- Barry orders 10 tank boxes,
1 Desert Fort and 1 Ruins. He will be charged US$20 for shipping.
- Catherine orders 12 tank
boxes, 2 Desert Forts and 1 Ruins. She will be charged US$30 for
shipping.
Q: Is the Desert Fort included in the 40% discount?
A: No.
Q: If I have already pre-ordered a Desert Fort do I need to
do anything?
A: No, you should already have received an email from us
outlining what to do.
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